Since the inception of Yelp, the power of reviews has been unwavering. More and more people turn to sites like Google Reviews, Facebook Reviews, Yelp and more to understand a business before testing their goods and services. Who can blame them? With their hard-earned money on the line, they only want to experience the best.
But when you’re a business, getting people to your door can be a bit tricky. This is especially true when you’re newly open. One way to spread the word is by getting people to review your business on reputable websites. With reputation, more and more people would want to check your business all from the power of simple reviews. Now, the real question is, how do you get customers to review you?
Sometimes you’re only one question away from getting your customers to review. As long as you provide top-notch services, your customers are more than happy to help spread the word. Of course, don’t wait too long before your ask because consumers are more likely to post something right after they experience your services.
So, the next time you receive a compliment over the phone, email or mention, don’t forget to sneak the suggestion!
The beauty of this innovative app is that Brainer asks for you. After a customer walks out the door, the app pings a courtesy message asking how they liked the service. With a unique tool like this, you can watch reviews flood your accounts!
It’s easy to use with packages available for any business. Whether you’re a small company or an enterprise, there’s a plan that will help boost the traffic of your reviews.
Let your customers easily find you online. Consider opening profiles on CitySearch, TripAdvisor, LinkedIn, Yahoo Local, Google Local, Angie’s List or Yelp. Choose the platforms that you think might attract the most attention. Even if your business isn’t a restaurant, open a profile for people to share their reviews with you.
Customer services and sales should be essential to all your staff. With that in mind, ask your staff if they can push for reviews in an unsolicited way. For every review, they get, reward them.
Whatever you choose, make sure that there’s a clear understand of the rewards or bonus program. With that, your associates are more inclined to push your business with their benefits in mind.