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Has your business received a bad review? How about 25? The feeling that a negative online review causes you to feel is nothing short of anxiety […]

As many old school business owners will tell you, the best kind of marketing is word of mouth. They are right. Word of mouth helps spread your reputation like wildfire when done correctly, especially when you take advantage of the many online reputation tools available to you through Brainer, the leading online reputation management tool. Now you may be aware that online reviews boost sales, but do you know exactly how that is?

When you own your own business, work for yourself, or want to make a name for yourself in your industry, you really need to keep a […]

Thanks to the popularity of local online directories and social media platforms, customers are more likely than ever to scan the internet for reviews of products […]

For many small businesses, investing in a massive search engine optimization campaign that ranks your websites nationally isn’t always the best move. While total online dominance […]

Who doesn’t love a good review? They help your business in more ways than one. You look reliable, loved, and they become great reference points for […]

Managing your online reputation as a small business is a must in today’s competitive market. Companies who are able to dominate the online space will always […]

“The customer is always right.” or so they say. What is true is that if you want to have a business that thrives for many years […]

Brainer users know how simple it is to take back control of your online reviews. But how do you go about taking back control of the […]

It can be difficult to grow your online presence, but it is a rewarding task that is often overlooked by businesses. It’s usually overlooked because doing […]

In 2019, you would think that just about every business that exists, also exists online right? After all, the popularity of smartphones and mobile devices that […]

To help build confidence with your brand, reviews can help your business and are key. If you are interested in building customer loyalty towards your brand […]

Ever heard the saying, every vote counts? Well, every customer counts for the growth of your business. Whether you own an ice cream shop or a […]

According to millennial marketing, the millennial generation makes up roughly 25% of the United States population. They are not influenced by traditional advertising campaigns and they […]

Mistakes in customer service can do a lot of damage to a business. Learning ways to avoid these mistakes is crucial for your business. If you’re […]

Everyone receives a negative comment from time to time. It’s inevitable when you have a business website or social media page. The truth is, we just […]

Everyone wants that perfect rating on Yelp and Google, but many people do not understand what it takes to get there and how it can help […]

Geotargeting is the practice of delivering content to a user — via mobile or web — using geographic location information about that individual. This can be […]

For many brands and businesses, Valentine’s Day is an opportunity to create content that their fans will love. If you want to stand out from the […]

Starting a blog can be a daunting task, or confusing to set up for those who aren’t familiar with the process. There are four main steps […]

Chances are that if you’ve engaged in online shopping in any way, or used online customer service, that you have experienced a chatbot. Chatbots have been […]

Influencer marketing serves a purpose for everyone involved, especially at its most effective. Marketers can gain credibility within the influencer audience and the influencer engages in […]

Shopping season is upon us, but before it ends, there’s Christmas. It’s a time to spend time with loved ones, reflect on the past year, and […]

Our industry is evolving faster than many old-fashioned business owners can keep up with and technologies released within the past few years are already being upgraded […]

Smart business owners are learning how to market with selfies to help grow their businesses, but what matters most for businesses is that selfies get shared […]

A positive online review can enhance a company’s reputation and stimulate their brand name. However, a negative review has the complete opposite effect and can hurt […]

Millennials: arguably the smartest, most tech-savvy generation yet to grace humankind. At no other point in history has any group embraced technological advances like they have, […]

“By giving people the power to share, we’re making the world more transparent.” -Mark Zuckerberg How to Optimize Facebook Messenger for Your Business Digital marketers has […]

“Design is the silent ambassador of your brand.” -Paul Rand (American Modernist) 4 Reasons to Go for a Brand Logo Redesign A logo is one of […]

Let’s be honest. There are millions of fake reviews on Google alone and that can cause potential damage to hundreds of businesses everyday. Google reviews have […]

“Do what you do so well they will want to see it again, and bring their friends.” -Walt Disney Connecting with your customers by asking for […]

“Creativity is connecting things.” -Steve Jobs 70% of people look to other customer reviews before making a purchase or hiring for a service. But positive customer […]

“Reviews condition people. At the end of the day, a lot of human minds are malleable. They can be easily shaped withs strong words.” -Drake To […]

Use social media to show who you are and what you stand for. If you’re a brand that’s looking to grow in sales, audiences, and awareness, […]

If your brand is getting amazing reviews, make it even better with a proper response! Just how we express our appreciation for people who compliment us […]

“Mistakes are the portals of discovery.” -James Joyce The process and launch of a marketing campaign can be exciting yet overwhelming. It takes a lot of […]

If you’re passionate about something, then share it with the world. Blogging is the most valuable type of content marketing. If you want to go above […]

As everyone makes the switch to digital, here are key ways your business can make a unique presence online. If your brand isn’t already online then […]

Get into a bright, new season by spring cleaning your business’ marketing game plan. Ah, springtime; a time for renewal, prosperity and positive energy. Spring is […]

Nowadays, a green business is highly appreciated by consumers. In fact, a brand’s social purpose and green footprints are among the factors that influence purchasing decisions. […]

Nowadays, advancing women’s empowerment also means achieving business goals. This International Women’s Day, get a better understanding of how women create value as employees, consumers, and […]

During the most romantic month of the year, couples shouldn’t only have wedding plans but also ideas on what kind of business they want to run […]

Every business owner knows all too well that a holiday-themed marketing campaign is a great cost-effective strategy. If you can link your efforts to a larger […]

This 2018, marketing and technology go hand in hand. They have always been shifting and evolving in the past few years and were making a big […]

Many people dream of quitting their 9-to-5 job and start building their own business instead. If you are one of those people, this might be the […]

“Customer service should not be a department, it should be the entire company,” said Tony Hsieh, the CEO of Zappos. In every business, customer service is […]

The year’s about to end. And for business owners, this means another calendar of possibilities and opportunities is coming. Whether you are new and just want […]

Introduced only a few years ago, beacons are changing the marketing game for businesses nowadays. In fact, it is a very powerful marketing tool that businesses […]

Over the past few years, Facebook has made a huge transition from just being a social networking site to the core platform for the marketing world. […]

In today’s modern age, reviews work wonders for businesses and consumers. They help buyers decide whether they think a product is worth their money or not, […]

For every small business, the special occasions are always fun. Rev up Your Business This Halloween Halloween is not just an event for the kids, but […]

Yelp has paid Turnstyle Analytics $20 million in cash to obtain the Wi-Fi marketing company. This is big news as it permits businesses to connect with […]

The word no is something we all fear. For a salesperson, it’s a different ballgame. Some have actually said that they’re afraid of the fear itself […]

As a sales manager, you want your team to be 100% motivated every second. While closing a sale at every customer interaction sounds like a dream, […]

Dealing with a business negotiation can be a tricky subject. As a representative, you want to help your prospect find the solutions with your services, but […]

If you’re on the frontlines of every business, chances are you have to deal with customer service. And that old adage, “the customer is always right” […]

Have you ever wondered why some businesses thrive more than others? As crazy as it sounds, having amazing products and services isn’t the only factor in […]

When it comes to harnessing power, virality has a new platform in the marketing industry. Everyone wants to be viral online to get discovered for popularity […]

Consumerism at its Best For countries that encourage consumerism there may be a general attitude that the “customer is always right”. This business principal stems from […]

Customer service is a delicate but powerful subject. Your brand depends on it! The main goal of every business’s operation is maintaining the flow of traffic […]

Since the inception of Yelp, the power of reviews has been unwavering. More and more people turn to sites like Google Reviews, Facebook Reviews, Yelp and […]

The number one asset to have as a growing business is the way your customer service operates. Ideally, great customer service representatives handle issues via email, […]

If you want your business to succeed, promoting your brand should be listed first of your priorities. Bottom line is, you need to sell your brand […]