Online Review Monitoring
Business owners understand how difficult it can be to maintain a business. Between handling management, inventory, sales, marketing, finance, and everything else in between, they don’t have enough time to keep up with crowd-sourced reviews like Yelp, Google Reviews, Tripadvisor, and more. The issue here lies in between a dynamic change of ratings depending on trends and services. This is why online review monitoring is imperative to stay on top of the business.
At brainer, trends are monitored even at the slightest change of rating. One moment, a business could have a five-star rating, and the next, they’re down to three stars. Many things can factor into this issue as customers voice their problems via review platforms. Without the act of online review monitoring, a store can lose revenue as more and more people go to the competition. One way to solve this problem is brainer.
How to Monitor?
With a click of a button, brainer will show you where you stand online on any of the three major review sites. Whether it’s Yelp, Google, or Facebook, you’ll get the online reputation you’ve been looking for.
The fact is, about 85% of consumers turn to aggregators to make better choices in purchasing. After all, with hard-earned money comes the desire to purchase well-deserved items. Indeed, no one wants to buy cheap quality things with the money they’ve humbly earned. brainer is the representative for both businesses and consumers as it serves somewhat as a mediator.
Customers tell the business what they want in the form of feedback while the owners listen. The idea here is for brainer to give the attention to business owners when something is wrong. Of course, with all bad reviews, attention is necessary.
The question is, how does an online review monitoring app like brainer work? The process is easy. Simply add a user and ping a message to your customer. On that text message, they’ll receive a request for feedback, and they can choose to add a review to featured websites like Yelp, Google, or Facebook.
Watch your reviews grow from nothing to hundreds as more happier customers receive your services! With brainer, online review monitoring just got easier as everything is on one platform. There’s no need for business owners to check individual ratings with brainer’s innovative tracking system.
brainer is changing the way business owners look at reviews, and as a business owner, you should to be on board with this online review monitoring platform.